Automotive Industry in MEA Report Rapid economic development, increase in population, improving buying power of consumers in oil-exporting GCC countries, growth in demand for SUVs and commercial vehicles in markets such as Iran, Egypt and UAE is driving the automation industry in MEA to increase production capacities to meet these demands. Further, attracted by a large base of skilled workforce and the need to reduce costs, automakers have begun to expand and relocate operations to markets in Africa. ( http://www.bharatbook.com/Market-Research-Reports/Automotive-Industry-in-MEA-IT-Market-Assessment.html ) Further, increase in exports from markets such as Turkey, UAE and Egypt coupled with relocation of large international automakers to the region resulting in increased competition is driving automakers in the region towards developing differentiator products and services.The report forecasts the IT spending of the Automotive Industry in MEA over the period 2007-2010. It is meant for IT vendors and intends to help them identify selling opportunities in the Automotive Industry in MEA. The report identifies key business issues being faced by the Automotive Industry in MEA. Further, the identified sales drivers can be used to penetrate these accounts or increase current share of the customer”s wallet. Also, the report lists leading IT buyers and provides their brief company profile, along with their IT spending.TechNavio Insights is a set of reports based on TechNavio – a market intelligence platform for the IT industry. It builds on the intelligence available within TechNavio, and leverages on the custom research experience of the ”Technology Navigators”. TechNavio is built on years of experience in deep dive custom research and consulting for over 30 Fortune 500 companies and numerous large and mid-sized companies.Contact us at : Bharat Book Bureau Tel: +91 22 27578668 Fax: +91 22 27579131 Email: info@bharatbook.com Website: www.bharatbook.com Blog: http://bharatbookresearch.blogspot.com
Posts Tagged ‘Industry’
Automotive Industry in MEA
Saturday, March 5th, 2011Project Management for the Automotive Industry
Saturday, March 5th, 2011Project Management for the Automotive Industry
Project Management can be seen in many different industries: software, construction, films, automotive, etc. In the automotive industry the need for a more efficient way of doing business has become absolutely essential. It is said that “projectized” organizations are approximately forty times more efficient than “functional” organizations. This chapter will look more in depth into the history of project management in this industry and also delve into the organizational structure that a firm in this industry might want to utilize. Computer-aided Design is briefly discussed as well as a glimpse into the future of the automobile.
History
Project management did not become a major part of the Automotive Industry until the Modern Era of the automobile, which defines the industry that has existed for the past 25 years. However, this shift to a more efficient projectized organizational structure had to be made because rising fuel costs following the OPEC crisis and increased competition from new firms entering the industry required companies to increase their efficiency to reduce costs. One of the first automotive manufacturers to introduce this practice was Toyota, which likely owes much of their current success to switching to a projectized structure earlier than most automotive manufacturers. Following the Second World War, General Douglas MacArthur was given the responsibility for governing post-war Japan, with him he brought W. Edwards Deming and Joseph Juran (two quality control experts of the time) from the US to teach the Japanese people the fundamentals of quality control. The official story of how what is known as “the Toyota Production System” came to be has not been confirmed. It is also possible that the strict army training that the Japanese received was enough to increase their efficiency. Yet, many still recognize “Piggly-Wiggly’s just-in-time distribution system” for the credit.
Masaaki Imai, inspired by the book “Total Quality Control” by Armand Feigenbaum (1951), created a new business philosophy in Japan known as Kaizen, which can be defined as “a means of continuing improvement in personal life, home life, social life, and working life. These practices would later evolve into many others, including Total Quality Management (TQM), Six Sigma, and Twelve Sigma.
Organizational Structure
The most prevalent of all the projectized organizational structures closely mirrors the Matrix structure where projects are listed top to bottom and functional areas listed from left to right. Employees under a Matrix structure report to both a functional manager and a project manager. Kentaro Nobeoka and Michael A. Cusamano from MIT’s Sloan School of Management further studied the structure of automotive companies to find that they do not use this exact structure, yet in fact they use a slight variation. In their research paper entitled “Multi-project Management: Stratagy and Organization in Automobile Product Development” they found that the basic Matrix model was much too “function-orientated”, that is to say that there was a lack of “interdependency” between project teams. Interdependency is necessary in the automotive industry because a vehicle has many parts that all must work together, so it becomes necessary to have many project teams collaborate to create the finished product.
Nobeoka and Cusamano interviewed Japanese firms and found a variation of the matrix structure known as the “Differentiated Matrix”
In this version of the Matrix Structure one can see that the functional departments have been further broken down into individual parts of the automobile (Body, Chassis, etc) and also that some of these functional areas share resources across many project teams. This increased “interdependency” was found to lower the cost and time needed for the overall project; however, it was also apparent that such a structure requires not only a very strong project manager to ensure “inter-project coordination”, but also a very strong functional manager to ensure “cross-functional coordination” as well.
Computer-aided Design (CAD)
In 1982, a company known as Autodesk, Inc. released AutoCAD, and although it was only 2d at the time, it still revolutionized the automotive industry. It was the first Computer-aided Design software to run on a home PC (rather than a large mainframe computer).The use of this software by automotive firms has allowed them to optimize time, cost and scope of their projects during the design phase.
Future of the Automotive Industry
Automotive firms in the economic climate that we currently live in have no choice but to choose a more efficient projectized way of planning, designing and manufacturing their products. Soaring fuel prices have caused many consumers to reconsider if they should even be driving a car; therefore, automotive firms now face competition from the public transportation sector of the economy. China and India, the worlds two largest countries by population, have now entered the market and are producing cars at a fraction the cost that Japanese or American firms must pay. Also, global climate change has had a huge effect on this industry, as firms try to make their vehicles more fuel efficient or even make use of new technologies. On the forefront of electric automobiles is the Tesla Roadster manufactured by Tesla Motors of San Carlos, California, U.S.A. Not only is this car 100% electric, but it is also fast enough and stylized enough to be considered a sports car. Tesla Motors uses project teams and has many project management career opportunities.
The following indicative list gives some of the functions that a firm’s logistics management system is supposed to perform4:1. Customer Service: All the activities that are done to keep the existing customers satisfied come under the gamut of customer service.2. Demand Forecasting: This process includes various statistical measures that enable the firm to estimate the demand in the future, which inturn helps in proper demand management. 3. Documentation Flow: This process covers the movement of the paperwork that accompanies the movement of physical product.4. Interplant Movements: This is only applicable to those firms where production process is accomplished in more than one plant, requiring the movement of semi-finished products from one plant to another.5. Inventory Management: Inventory management requires a cost effective maintenance of stocks of goods and materials.6. Order Processing: Order processing starts with the receipt of an order from a customer and ends when the order is ready for packaging. 7. Packaging: Packaging is done mainly to protect the product when it is being transported from the source to the destination. It can also be used for promotional purposes.8. Parts and Service Support: This covers the whole after-sales service process.9. Plant and Warehouse Site Selection: This function is carried to determine where the plant and the warehouse are going to be located, keeping cost-benefit analysis in mind.10. Production Scheduling: This function’s task is to balance demand for products with the existing plant capacity and availability of inputs.11. Purchasing: This is a very important function in the logistics management as the quality of inputs that are purchased determines the quality of the finished product. Vendor selection is an important sub-process of this function. 12. Returned Products: There are many categories of returned products. A few are subjects of product recalls, meaning that a safety defect or hazard has been discovered. E.g. laptop battery recall by Dell. These products are removed from the shelves, and both retailers and consumers attempt to return them to the manufacturer. This is a form of reverse distribution, with goods moving in the opposite direction of their usual flow.13. Salvage Scrap Disposal: How a firm takes care of its waste material is covered in this function. The firm might recycle its waste or sell the waste to various processors who specialize in recycling it.14. Traffic Management: All the transport requirements needed to move a firm’s freight is known as traffic management.15. Warehouse and Distribution Centre Management: This logistics activity involves management of the locations where the firm’s inventories are stored.
The automotive industry manufactured components fall under six broad product categories according to Automotive Component Manufactures association (ACMA). These are given in table below.
Table : Classification of Automotive Components according to ACMA
Product Group
Products
Share* (%)
Engine Parts
Pistons, Piston Rings, Engine Valves, Carburetors, Fuel Injection Systems
23
Electrical Parts
Starter Motors and Generators
7
Drive Transmission and Steering Parts
Gears, Clutches, Axles
14
Suspension and Braking Parts
Brakes, Leaf Springs, Shock Absorbers
11
Equipment
Headlights, Dashboard Instruments
8
Others
Sheet Metal Parts, Pressure Die Castings, Tyre Tube Valves and Cores
36
Technology And Manufacturing Process
The body panel and engine constitute a major portion of the total cost of car manufacture. A typical cost structure for car is as given below.
Parts/assembly
% of total cost
Glass
5
Brakes/wheels/tyres
6
Interiors
7
Transmission system
7
Ignition/exhaust system
8
Steering/suspension
9
Comfort fittings
11
Engine
16
Body
18
Others
13
Car manufacturing is basically assembly of components procured from ancillaries or auto component manufacturers. Nearly 80% of auto components are outsourced by the car manufacturers. This helps in reducing the capital cost needed to setup a car manufacturing plant.
With the new entrants planning to start manufacturing facilities with a small capacity base in the country, the role of auto component players will substantially become important over the years.
Product/ Services:
Areas of shop Coverage:
Services:
GAUTAM KOPPALA,
POME AUTHOR
Role Of Service Consultant In Automotive Industry
Friday, February 25th, 2011The automotive industry has undergone tremendous changes and development in the 20th century and so far there is no stopping to it. Since the rolling out of the first car, the automotive industry news reports a steep rise in sales, as more and more cars are being produced. In recent times, with so much economic liberalization, attractive finance schemes and tax benefit laws and with increase in the income of the local people, car sales have been hitting new highs. However, with changing times, the mentality of people has changed and today services provided by car manufacturers play a crucial role, apart from car designs and models.
As more companies jump into the automotive sector, buyers have more freedom of choice to select the best of the lot. Unlike earlier times, buyers today pay more attention towards the services provided by the car producers. And with a variety of media around, buyers research and gather more information, before they step into any car dealerships. Hence, with so much of emphasis given on service, the role of the automotive service manager is vital to every car company in the market.
Not only does the automotive service manager coordinate and supervise the duties performed by the service staff, he looks after all the operations carried out by the service department. He has to make sure that all the employees working under him are adhering to company policies and other applicable standards and laws. Because the automotive service manager deals with customers and the service department, he has to be calculative about keeping both, the customer and his staff happy. Also, he does need to have a decent knowledge about mechanics of automobiles, and a pleasing personality to maintain customer satisfaction ratio.
Those employed in the service manager job have to ensure customer retention by not only providing repair and maintenance service but also by communicating and understanding customer’s priorities. He has to analyze and identify market reports, and have a good understanding of current trends making waves in the automotive sector. With so many things in one platter, it goes without saying that the service manager job requires leadership qualities, management know-how, counseling skills, apart from the customer service parameters.
At times, it becomes an arduous task for the automotive service manager to cope up with so many responsibilities and duties, which is time when he needs a service consultant, who will help him to get out of his overloaded work schedule. The main purpose of the service consultant is to counsel service managers, who are buried under the work load which comes with their job profile. Service consultants help service managers on how they can perform their duties in an organized way, which will not only bring down their stress level, but also pump out more productivity.
Service consultants also provide insight to those in the service manager job or service director job on how to calculate the productivity of other employees, and educate them with work practices to enhance their customer service skills. Service consultants take service advisor training as part of the service consulting module and set standards to make sure employees always have a positive approach towards their work and are updated with skills and knowledge so that they can provide a better experience to their customers.